Director, Onsite Services

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.

We are looking for a  

Director, Onsite Services

to drive the development and execution of our Onsite Services strategy, align it with our business goals, and ensure market fit analysis to create innovative, competitive Onsite Service solutions. You will collaborate with all relevant internal and external stakeholders, sales, marketing, and business lines to expand sales growth, manage financial success, and lead the development of new service models that deliver real value to our customers. The role is based in Iisalmi or from Kuopio remote office, and requires some travelling, maximum 40 days a year.

Main responsibilities and tasks: 

• Leading the Onsite Services portfolio, aligning it with the company’s strategic goals, and driving product strategy development.
• Managing market trend analysis, customer insights, and competitive landscape assessment to deliver innovative, top tier solutions.
• Accountable for onsite services portfolio profit & loss.
• Collaborating with business lines, functions, sales, and markets to drive sales growth and margin development.
• Developing and owning the Onsite Services strategy and roadmap, ensuring effective execution.
• Executing and coordinating Onsite services sales and projects with Sales Areas & customers.
• Driving the development of new Onsite Services solutions and innovative business models.
• Identifying and pursuing new business opportunities together with customers, sales teams, and key internal stakeholders.

To shine in this position, we hope you to have:  

• Master’s degree in technology/business/industrial management, engineering, economics, or similar
• Solid experience in services business, specifically onsite services operations with associated contracts from heavy machinery industry
• Experience in leadership and project lead/work
• Proven experience in leading service development successfully from ideas to implementation
• Experience working in cross-functional and international environments
• Strong networking and collaboration capabilities, with the ability to communicate and attract attention from top management and customers
• Fluency in English

Come and share your courage to shine with us in a courageous, committed and caring company. Together with our customers, we have courage to lead the way in sustainable underground mining and tunnelling by building the safest places underground. We offer you a dynamic and positive working environment with devoted professionals and excellent possibilities for professional growth in our global organization. We support modern hybrid working models. You will join a global team with an opportunity to influence a direction of  business with ambitious growth targets and entpreneurial spirit – you can make a significant impact to Normet future in this position.

We are looking forward to hearing more about you. We welcome your application with your salary request and CV by 18th of December 2024 through our career website: www.normet.com/careers.  We will go through the applications and continue with potential candidates already during the application period, so do not hesitate to send an application if this position interests you!

For further information, please, contact Senior Manager, Service Sales Excellence Tomi Sarivaara, (tomi.sarivaara(a)normet.com). Or call to nr +358405617829 On 5th or 11th of December 2024 between 1p.m. and 3 p.m.