5*Hotels & Tourism Internship in Turkiye - 2024-2025- ( Free accommodation + 3 meals) within the scope of erasmus + traineeship program

Genel bilgi

Süre: 

2-6 ay

Bağlılık: 

Tam zamanlı

Tanım: 

Otellerimizdeki ekipler motivasyonu yüksek insanlardan oluşuyor! 

 Türk misafirperverliğini seviyoruz ve misafirlerimize katma değerli bir hizmet sunmak istiyoruz. 2025 yaz turizm sezonunda Avrupa'nın en iyi destinasyonlarından biri olan Belek Turizm Merkezi'ndeki 5 yıldızlı otellerimizde staj yapmaya ve deneyimli ekibimizle yeni beceriler geliştirmeye davet ediyoruz. 2 veya 3 ay veya daha uzun süreli staj fırsatlarımıza katılmaya davetlisiniz. İstediğiniz tarihte başlayabilirsiniz, tarihlerimiz okullarınızın kapanış ve açılış durumuna bağlı olarak esnek olabilir.

Lüks Misafirperverlik Alanında Üniversite Öğrencileri İçin Ön Büro Stajları

Misafirperverlik sektöründe kariyerinize başlamak isteyen bir üniversite öğrencisi misiniz? Erasmus+ Staj programımız bölgemizdeki 75'ten fazla beş yıldızlı otelde özel Ön Büro Stajı fırsatları sunmaktadır. 2019'dan bu yana, 400'den fazla Avrupa üniversite öğrencisinin stajlarını başarıyla yöneterek, onlara küresel ekonominin en heyecan verici sektörlerinden birinde paha biçilmez uygulamalı deneyimler sağladık.

Ön Büro Stajyeri olarak aşağıdaki konularda birinci elden deneyim kazanacaksınız:

· Misafir ilişkileri ve müşteri hizmetleri

· Otel operasyonları ve rezervasyonları

·       Handling check-ins, check-outs, and inquiries

·       Managing bookings and coordinating with various hotel departments

Our partner hotels are leaders in the hospitality industry, offering students the chance to develop professional skills in a real-world setting while working in prestigious, high-end environments. You'll have the opportunity to improve your communication, problem-solving, and organizational abilities, all essential for a successful career in hospitality.

Take advantage of this unique opportunity to build your future in the hospitality industry with our Front Office Internship—a gateway to learning, growth, and exciting career prospects.

Front Office Management and Guest Relations: In a nutshell, a guest relations staff member – often referred to as a guest relations coordinator or guest relations specialist – is tasked with a wide range of responsibilities, including: Managing guests' experiences. Welcoming guests when they arrive and checking in. To ensure that guests have an enjoyable experience.

Guest Relations Officer Skills Responding quickly and efficiently to guests' concerns. Assisting guests throughout the check-in process. Relevant information about amenities and other relevant information for arriving guests. To contribute to the development of customer satisfaction programs.

Receptionist: A receptionist's duties may include answering visitors' questions about a company and its products or services, directing visitors to their destinations, sorting and distributing mail, answering incoming calls on multi-line phones, or handling check-in and check-in. Opportunities We Provide to Interns

Animator: With an exciting and active event organization, physical activities are carried out that will enable guests to have a pleasant time.

Operation: to greet the guests, to answer their questions and to support the mobility of the guests within the hotel.

Serves at the hotel entrance and main restaurant entrance to greet and direct guests.

SERGED Academy: Facilitating Erasmus+ Traineeship Programs in Five-Star Hotels

Overview
SERGED academy is dedicated to connecting universities, hotels, and students through the Erasmus+ traineeship program, specializing in placements at prestigious five-star hotels. Since 2019, we have facilitated enriching internship experiences that foster professional growth and cultural exchange in the hospitality industry.

Fee:Candidates of the Traineeship programmes will paid 150 EUR service cost to SerGED Academy when they have erasmus grants from their universities. 

Key Services Provided

1.    Pre-Contract Management: We assist in the signing of preliminary contracts between universities, hotels, and students, ensuring that all parties understand the internship requirements and expectations.

2.    Mentorship During Internship: Our experienced mentors offer guidance and support throughout the traineeship, helping interns navigate their roles in the five-star hotel environment and enhance their professional skills.

3.    Post-Internship Certification: Upon successful completion of the traineeship, we manage the certification process, providing official documentation that verifies the intern's participation and achievements.

4.    Internship Evaluation: We oversee the evaluation process, gathering feedback from both interns and host organizations to assess the internship experience and ensure quality placements.

What Interns Can Learn During the Internship

1.    Customer Service Skills: Develop the ability to provide exceptional customer service, handle inquiries, and resolve issues effectively, enhancing guest satisfaction.

2.    Communication Skills: Improve verbal and written communication skills by interacting with guests, colleagues, and management, and learning how to convey information clearly.

3.    Hotel Operations Knowledge: Gain an understanding of the day-to-day operations of a hotel, including front desk procedures, room management, and guest services.

4.    Problem-Solving Skills: Learn how to address and resolve guest complaints and issues in a calm and professional manner, honing critical thinking and decision-making abilities.

5.    Technical Proficiency: Become proficient in using property management systems (PMS), point-of-sale (POS) systems, and other hospitality software, enhancing digital literacy in a professional context.

6.    Teamwork and Collaboration: Experience working as part of a diverse team, understanding the importance of collaboration in delivering high-quality guest experiences.

7.    Cultural Awareness: Develop cultural sensitivity and awareness by interacting with guests from various backgrounds, enhancing interpersonal skills in a multicultural environment.

8.    Time Management: Learn to prioritize tasks and manage time effectively in a fast-paced environment, balancing multiple responsibilities while maintaining service quality.

9.    Sales and Upselling Techniques: Understand the basics of hotel sales, including how to promote hotel services and amenities to guests, which can contribute to the hotel's revenue.

10. Attention to Detail: Cultivate a keen eye for detail, ensuring accuracy in reservations, billing, and guest preferences to enhance the overall guest experience.

11. Feedback and Improvement: Gain experience in collecting and analyzing guest feedback, understanding its importance in service improvement and quality assurance.

12. Networking Opportunities: Build professional relationships with hotel staff, management, and industry professionals, which can be valuable for future career opportunities.

By the end of the internship, participants will have a well-rounded experience that equips them with essential skills and knowledge for a successful career in the hospitality industry.

Konaklama ve Yemekler
Stajyerler, konforlu bir yaşam düzenlemesi sağlayan otelin personel konutunda ücretsiz konaklama olanağından yararlanacaktır. Aşağıdaki yemekler ek ücrete tabi değildir:

· Kahvaltı

· Öğle yemeği

· Akşam yemeği

Ulaşım
Antalya Havalimanı ile otel arasındaki ulaşım otel tarafından sağlanmaktadır.

Tazminat: 

Konaklama

Öğle yemeği çekleri

Nerede :Antalya,Türkiye

Otellerimiz hakkında daha fazla bilgi edinin:

https://www.betuyab.com.tr/tr/hotels

Program hakkında web sayfasını ziyaret edin:

https://www.sergedacademy.org/erasmusplus-traineeship