Battery Services Team Leader

Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.

What you’ll do:

The Battery Services Team Leader will provide oversight to the battery service activities performed in the EMEA Service BU while leading a team of 6 Technical Specialists. They will set up the framework to ensure that battery service activities are delivered with the highest standards of Safety, Quality and Operations and will apply the Eaton standard work practices as defined by EBS and drive Eaton’s Zero Safety Culture. In addition, this individual will ensure that the battery services activities in the cluster are executed according to Eaton expectations and in alignment with the applicable regulatory requirements..
For this role we are seeking an individual who has in-depth technical understanding of battery services operations (Installation, Commissioning & Replacement) and the right leadership and organizational skills to manage a team distributed in different locations across EMEA.

• Develops, inspires, motivates and manages the team in line with the Eaton Leadership Model competencies in order to achieve the business goals and performance excellence

• Supports the Central Operations Strategic Plan to ensure growth and sustained profitability in line with Eaton’s coverall Strategic Goals

• Ensures the highest level of safety standards are implemented and aligned with MESH, Eaton's Zero Incident Safety Culture as well as national guidelines and procedures

• Creation of Risk Assessments and Method Statements (RAMS) for battery service operations in coordination with local EHs and field service teams

• Identify applicable training requirements and deliver the required trainings to the Field Service Team

• Develop and deploy a process to review and validate all battery service operations executed in the cluster

• Perform regular visits to customer sites where battery service activities are executed to provide technical support and identify improvement opportunities and best practices

• Take part and represent the cluster in regional / global working groups related to battery works

• Design training courses on all company products and any other technical training that would enhance the level of support given to the PQ Division / EL division and PD Division

• Work closely with the training and technical manager to ensure training diary is constantly updated and all engineers are regularly reviewed and knowledge maintained

• Create an open way of communication with the Battery technical specialists from other Clusters to share best practices, learnings and opportunities for improvement

Qualifications:

• Technical background in battery services

• Business operations experience or proven industry experience

• 5+ years within a country / subregional operations role

• Power Quality product technical background

Skills:

• Knowledge of field service offerings – installation & commissioning, maintenance and aftermarket services

• Strong communication and interpersonal skills able to represent EMEA Services at various levels within the region

• Proven leadership and team management skills

• Ability to influence change in people and processes

• Proactive mind-set with desire for clear accountability and ownership

• Acts as a role model in line with Eaton ethical standards of conduct and Eaton leadership value and attributes

• Fluency in English and local language

• Willingness to travel 50% within Cluster & 10% within EMEA region

What we can offer to you:

• Contract in fast growing global company

• Challenging projects in dynamic collaborative team

• Great promotional opportunities - We encourage internal promotion, whenever possible

• Excellent working environment - safety and ethic are really important for us

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.