Welcome to the Musti pack! We are the biggest pet retail chain company in the Nordics and known for excellent customer service. We make the life of pets and their parents easier, safer, and more fun.
Customer Service Advisor (Summer substitute)
Are you customer orientated? Are pets close to your heart? Are you fluent in Finnish? If yes, come and join our international team in Musti Group's Nordic Customer Center Käpylä, Helsinki.
What you'll be doing
We are searching for the summer full-time (37.5h/week) Customer Service Advisors to our Finnish team to help and answer customers' questions about our products and services via phone, e-mail, and chat. In this position you will also have various back-office tasks such as handling product orders, deliveries etc. Native Finnish and good English language skills are demand, any other Nordic languages are beneficial.
You are the right match for this position if you have paws-on attitude and excellent people skills! You desire to offer world class experience to our customers and have a passion to solve problems. Knowledge and experience about animals, especially dogs and cats, is a benefit - or in the best scenario you share the love for pets!
Why to join our pack?
We offer you a diverse and an inspiring work in the rapidly growing and evolving business in one of the leading pet retail companies. We are an enthusiastic, professional, and animal loving community waiting you to join the team! You will meet furry colleagues, and you can bring your four-legged friend to work with you. We offer comprehensive introduction to the work and the support of a wonderful and competent team.
We often have furry friends in the office; therefore the work might not be suitable for a person who is allergic to pets.
Please leave your application latest by 23.2.2025. We review applications and conduct interviews continuously, so don't wait until the last day to apply!
The start and end date can be negotiated, but preferably you can work from May to September. The position is a full-time employment (37.5h/week) and located in Käpylä, Helsinki. Working hours are on Monday - Friday between 8.00 - 18.00.
For further information please contact team lead via email: Paula Haapala paula.haapala[at]mustigroup.com.