Hello, you summer trainee applicant! Want to find your path to work life?
At Framery, we believe that given the chance and a supportive environment, anyone can develop, be innovative, and thrive. As a fast-growing company, we aim to hire passionate and motivated employees for our teams. We offer challenging tasks and a steep learning curve in a rapidly changing international environment. As a summer trainee, you will be working alongside talented colleagues in a fast-paced and joyful workplace. Will you be the one working on our team next summer?
As an IT Support Trainee, you have a great opportunity to grow and learn how the IT team maintains and develops tools, infrastructure, and systems. You will participate in end user support, system administration, device management and employee onboardings. To do all this, you'll need good problem solving skills and a customer-oriented mindset.
As an IT Support Trainee, your responsibilities include:
- Providing first-aid user support both remotely and on-site.
- Handling and resolving various IT requests via a ticketing system.
- Ordering and setting up new devices and peripherals, including meeting room devices, printers, and laptops.
- Managing IT asset management to ensure proper inventory tracking.
- Conducting IT onboarding for new employees.
- Performing basic administration tasks for our systems that end-users and team members use daily.
Our ideal candidate will have:
We are looking for a candidate with strong skills in both macOS and Windows operating systems. You should be patient, people-oriented, and have a positive, customer-focused attitude. You enjoy helping others succeed in their daily tasks and can prioritize quickly. Being a fast learner, you have the ability to pick up new concepts and find solutions independently. Excellent communication skills in both English and Finnish are essential.
This role requires on-site work at our HQ in Tampere, though remote work can occasionally be arranged.
Practicalities:
This is a full-time and fixed-term position from May to the end of August 2025. We hope you can start on May 5th, but the exact dates can be agreed on together to suit the needs of both parties best. The position is located in Tampere and we work with a hybrid model - therefore a readiness to visit The Factory (Framery HQ) actively to work with the team and meet colleagues is required.
Recruitment process:
- Remote interview
- Face-to-face interview at the Factory, Framery HQ
- Recruitment decision
How to apply?
Please send your application through the link on this page as soon as possible, at the latest on the 2nd of February 2025. We will screen the applications already during the application period and the position will be filled as soon as the right person is found. Applications sent through the link will be added to our recruitment system, which is our primary channel for recruiting new co-workers. Please do not email the application.
If you have any questions related to the position or working at Framery, please call our IT Manager, Support & Digital Workplace Arttu Hakanen at +358401878863 during the following times:
- Friday 10th of January 13:00-14:00
- Thursday 16th of January 12:00-13:00
- Tuesday 28th of January 09:00 -10:00
We are looking forward to receiving your application!
Apply between 2 January 2025 and 2 February 2025 23:59 (Europe/Helsinki)Employment type: Fixed-term, full-time