Lead UX Designer

NAPA Safety Solutions provides industry leading digital solutions for enhancing the safety and efficiency of ship operations, focusing on passenger ship segment. Our products are trusted by 10000+ users onboard the global fleet of international cruise ships. We are now looking for a Lead UX Designer to lead and conduct the UX/UI design and development for the selected product lines in Safety Solutions portfolio. You will work closely with customers and internal and external stakeholders to create detailed and concept design for new products and services.

This role is full-time and permanent. Your home base will be our office in Ruoholahti, Helsinki where you can work in hybrid mode. This role requires travelling to visit our customers and other NAPA offices.

What you will be doing

• User research: Conducting interviews, surveys, and usability tests to understand user needs and behaviors
• User Interface Design: Designing the layout, visual elements, and interactive components of the software. Contribute and develop NAPAs Design system.
• Visual Design: Taking ownership of the visual aspects of your designs to ensure a polished and professional outcome. Collaborate with visual designers to align on the broader design vision and maintain consistency across the product.
• Usability Testing: Testing the software with real users to identify any usability issues and gather feedback. Participate in building a regular usability testing practice for NAPA product development needs, combining in-house testing and external testing by service providers.
• Wireframing and Prototyping: Creating wireframes and interactive prototypes to visualize design solutions.
• Collaboration: Working closely with developers, other designers, product owners, sales managers and Business Design Team and other stakeholders to ensure the design aligns with business goals and technical constraints.

In addition, we would be impressed if you could provide us with at least some of the following:

• Service Design: Capability to create stakeholder maps, customer journeys and Service blueprints and look at the service from higher perspective considering the feasibility, viability and desirability of the service.
• Problem solving & Strategic thinking: Identify bottlenecks and inefficiencies in the current services. Identify opportunities for innovation and new service offerings. Align initiatives with the company's business goals, customers real needs, and company vision.
• Facilitate workshops: Plan and facilitate design workshops and brainstorming sessions to align teams, generate ideas, and co-create solutions with stakeholders.
• Competitor analysis: Study similar services in the marker to benchmark and gather inspiration.
• Continuous Improvement: Iterating on designs based on user feedback and changing requirements.

What we expect from you

• At least 5-7 years of experience in UX Design in software development
• Relevant educational background, preferably bachelor's or master's degree in field of design
• Strong skills in Design tools: Figma, Adobe CC
• Strong skills in User centric design methods: User-centered design methods, like user interviews and usability testing
• A good eye for visual design and the ability to contribute to the visual refinement of your work in collaboration with visual designers
• Excellent communication and interpersonal skills: ability to collaborate and cooperate with internal and external stakeholders and a wide range of experts in the technical field to create trusting relationships
• Proactive and self-managed way of working
• Fluent English language skills, both written and spoken

NAPA as an employer

Meaningful work

We are proud to play our part in creating a sustainable world, and a career at NAPA means working with a purpose. We focus on building the best possible products for our customers, with whom we have close and long-lasting relationships. We protect the environment and human life at sea by powering safer and greener vessels with our technology.

NAPA way of working

We are a self-managed organization. Everyone is here to help and guide each other, but you're your own boss. The core of our self-management philosophy is trust. We trust that our employees make the right decisions and take care of their personal growth. We provide several opportunities for that, and everyone can manage their own working time. You can work at the office, from home or even while abroad.

Enjoy working together

...is one of our core values. Learning from and respecting each other provides a healthy and pleasant working environment. We, as NAPArians, share our knowledge and help each other when needed. NAPA has offices and customers around the world, and you will be able to meet people from many different cultures. We are a diverse family with a shared goal.

Read more about our values and culture: https://www.napa.fi/careers/

Ready to get on board and join the NAPA crew?

We kindly ask you to send your application, CV and portfolio to us as soon as possible, but latest at 12.1.2025.

For more information about the position, please contact Sami Koponen (Product Owner) by e-mail: [email protected]

With over 35 years of operation, NAPA is a leading software and data services provider for ship design and operations to enable safe, sustainable, and future-proof maritime industry. Headquartered in Finland, NAPA employs 200 experts, combining expertise in naval architecture, fleet operations and digital services. NAPA operates globally, with a presence in Japan, Korea, China, Singapore, the USA, Germany, Greece, Romania and India.

With over 90% of new vessels built by NAPA customers, NAPA's ship design software is the global de facto standard in shipbuilding. Furthermore, NAPA is a market leader in ship stability management and safety data services for passenger ships, and its cloud-based solutions for ship performance monitoring and voyage optimization support shipping's decarbonization journey. For more information, visit http://www.napa.fi.