Summer Trainee, Technical Spare Part Support Engineer

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.

We are looking for a  

Summer Trainee, Technical Support Engineer, Spare parts 

to join Normet's Global Spare Parts Team in Iisalmi, Kuopio or Espoo on June 1st - August 31st, 2025.  

The team is responsible for Spare Parts portfolio and its mission is to improve customer satisfaction, increase the share of customer wallets and ensure business profitability. In this role, you will provide essential support to our global spare parts operations, ensuring high-quality technical assistance and efficient data management. 

Main responsibilities and tasks: 

• Manage and resolve tickets in the global spare parts support portal, providing technical support and ensuring timely issue resolution. 

• Analyse, prioritize, and delegate support cases as required to meet business needs. 

• Maintain and manage item data in PDM and ERP systems, ensuring accuracy and consistency. 

• Conduct quality control for spare part master data to support operational excellence. 

• Provide technical assistance for spare part-related issues, collaborating with cross-functional teams. 

To shine in this position, we hope you have:   

• Master's/bachelor's degree student in Mechanical engineering and/or Industrial management 

• The feeling of being comfortable and motivated working in a technical environment with technical products 

• Ability to handle multiple supports requests simultaneously 

• A strong team player with good interpersonal and communication skills, drive to find best solutions for our clients and products 

• Good IT skills (Microsoft Office), especially knowledge in ERP (Microsoft Dynamics AX/D365) and PDM (Sovelia) 

• Capability to work independently and with a multinational team 

• A self-driven way of working and ambition to develop your skills 

• A can-do and results-driven attitude 

• Willingness to take responsibility and ownership 

Come and share your courage to shine with us! This is an excellent opportunity for your professional growth in a fast growing, global technology company. What you will get with us:  

• Meaningful Work: Help keep our equipment running smoothly for customers worldwide. 

• Support & Training: Get a thorough introduction to the job, with great teammates to guide you. 

• Learning Opportunities: Gain hands-on experience with tools like ERP and PDM systems and develop valuable technical skills. 

• Great Team: Work with a friendly, collaborative, and diverse group of professionals. 

• Personal Growth: Take on responsibilities, solve real-world problems, and build your career. 

For further information, please contact Product Specialist, Lassi Soini, +358451134904 or [email protected]. 

We are looking forward to hearing more about you. We welcome your application and CV in English by 28th of February 2025 via our webpage https://www.normet.com/en/summerjobs/ 

Have a great #Techsummer at Normet! 

#LI-DNI

Come and share your courage to shine with us!